Privacy policy

Who is responsible

Peak English is run by Richard Alan Patey, a sole trader based in Poprad, Slovakia. Peak English is the data controller for the personal data described below. The business identifiers are in the footer of every page.

For anything in this policy, use the booking form on the homepage.

What is collected, and why

The booking form asks for your name, email address, an optional phone number, what you need English for, and when you are usually free. That is all used for one thing: arranging and running a free trial, and any sessions that follow.

The legal basis is your consent, which you give by ticking the box on the form. If sessions go ahead, the same details are then kept because they are necessary to perform the agreement between us, and invoices are kept because Slovak accounting law requires it.

Nothing is used for advertising, and nothing is sold or shared with anyone for marketing.

Analytics

This site uses Plausible Analytics, which counts page views without cookies and without collecting personal data or tracking anyone across sites. There is nothing to consent to, which is why there is no cookie banner. Plausible processes data within the EU.

Advertising

This site loads Google's tag so that Google Ads can tell whether an advert led to someone booking a trial. It runs with Google Consent Mode set to denied on every signal, which means no cookies are written and nothing is read from your device. Google estimates results statistically rather than tracking you, and that is why there is no cookie banner here.

Loading the script does mean your IP address and browser details reach Google, in the same way they would for any file served from another company's servers. If that bothers you, a tracker blocker stops it and nothing on this site breaks.

Who else sees it

The site is hosted by Netlify, which also receives and stores form submissions on the way to the inbox, and Plausible provides the analytics. Google measures advert performance as described above. They act as processors. Nobody else has access.

How long it is kept

Enquiries that do not turn into sessions are deleted within twelve months. Records for people who book are kept for as long as the sessions continue and then for the periods Slovak tax and accounting law requires for invoices, which is ten years.

Your rights

Under the GDPR you can ask for a copy of the data held about you, ask for it to be corrected or deleted, ask for processing to be restricted, object to it, or ask for it in a portable format. Where processing rests on consent, you can withdraw that consent at any time, and it will not affect anything done before you withdrew it.

Ask and it gets done. If you are not satisfied, you can complain to the Slovak supervisory authority, the Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov Slovenskej republiky), Hraničná 12, 820 07 Bratislava.